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Unable to switch to Expensify Classic. Nothing happens when press the "Next" button #54786

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m-natarajan opened this issue Jan 3, 2025 · 2 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Needs Reproduction Reproducible steps needed

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@m-natarajan
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m-natarajan commented Jan 3, 2025

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Version Number:
Reproducible in staging?: Needs Reproduction
Reproducible in production?: Needs Reproduction
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @Julesssss
Slack conversation (hyperlinked to channel name): expensify_bugs

Action Performed:

  1. Sign in (my account has tryNewDot set to "dismissed": false)
  2. Go to settings
  3. Tap 'Switch to Expensify Classic'
  4. Say no to guide call
  5. Select any option for reason
  6. Tap button

Expected Result:

"What are you trying to do" screen displayed

Actual Result:

Unable to switch to Expensify Classic. Nothing happens when press the "Next" button

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence
SwitchToOldDot.mov

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@m-natarajan m-natarajan added Daily KSv2 Needs Reproduction Reproducible steps needed Bug Something is broken. Auto assigns a BugZero manager. labels Jan 3, 2025
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melvin-bot bot commented Jan 3, 2025

Triggered auto assignment to @strepanier03 (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@MelvinBot
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This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

@melvin-bot melvin-bot bot added the Overdue label Jan 6, 2025
@Julesssss Julesssss self-assigned this Jan 6, 2025
@melvin-bot melvin-bot bot removed the Overdue label Jan 6, 2025
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