diff --git a/docs/.project/RELEASE_TEMPLATE.md b/docs/.project/RELEASE_TEMPLATE.md
index bcabe6d4a9..703b19dca2 100644
--- a/docs/.project/RELEASE_TEMPLATE.md
+++ b/docs/.project/RELEASE_TEMPLATE.md
@@ -71,4 +71,5 @@ _To be done once release is publicly announced on release day._
 
 * [ ] publish release via update server (push to `live`)
 * [ ] announce the release via the Camunda internal [#c8-release-announcements](https://camunda.slack.com/archives/C03NFMH4KC6) channel
+* [ ] communicate closed support related issues to [#ask-support](https://camunda.slack.com/archives/CHAC0L80M)
 * [ ] close [current milestone](https://github.com/camunda/camunda-modeler/milestones)