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[Bug]: logged out due to inactivity #123

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homerojleal opened this issue Nov 6, 2024 · 0 comments
Open

[Bug]: logged out due to inactivity #123

homerojleal opened this issue Nov 6, 2024 · 0 comments
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bug Something isn't working

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@homerojleal
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The problem

Is there any way to avoid constant message of "logout due ti inactivity" by having a periodic "keep alive"?

What version of Home Assistant Core are you running?

System Information version | core-2024.10.4 -- | -- installation_type | Home Assistant OS dev | false hassio | true docker | true user | root virtualenv | false python_version | 3.12.4 os_name | Linux os_version | 6.6.31-haos-raspi arch | aarch64 timezone | Europe/Lisbon config_dir | /config
Home Assistant Community Store error | failed to load: unknown -- | --
Home Assistant Cloud logged_in | true -- | -- subscription_expiration | January 1, 2018 at 00:00 relayer_connected | false relayer_region | null remote_enabled | true remote_connected | false alexa_enabled | true google_enabled | true remote_server | null certificate_status | null instance_id | 5d1cd305bc3c4c4cbf2457f1297cef19 can_reach_cert_server | ok can_reach_cloud_auth | ok can_reach_cloud | pending
Home Assistant Supervisor host_os | Home Assistant OS 13.2 -- | -- update_channel | stable supervisor_version | supervisor-2024.10.3 agent_version | 1.6.0 docker_version | 27.2.0 disk_total | 116.8 GB disk_used | 11.2 GB healthy | true supported | true host_connectivity | true supervisor_connectivity | true ntp_synchronized | true virtualization | board | rpi4-64 supervisor_api | ok version_api | ok installed_addons | Terminal & SSH (9.15.0), File editor (5.8.0), Studio Code Server (5.17.2), ESPHome (2024.10.2), Samba Backup (5.2.0), Matter Server (6.6.0)
Instituto Português do Mar e Atmosfera (IPMA) api_endpoint_reachable | ok -- | --
Dashboards dashboards | 3 -- | -- resources | 0 views | 2 mode | storage
Recorder oldest_recorder_run | October 31, 2024 at 22:25 -- | -- current_recorder_run | November 6, 2024 at 10:39 estimated_db_size | 305.82 MiB database_engine | sqlite database_version | 3.45.3

What type of installation are you running?

Home Assistant OS

What version of the integration are you running?

Aquarea Smart Cloud 0.7.0 by Panasonic Firmware: 040805

Device description

Heat Pump Aquarea All in one J - 2 Zones Heating/Cooling + DHW

Is the integration loading?

Yes

Is the adapter able to connect to the Aquarea Smart Cloud with a stable internet connection?

Yes

Are you able to perform the action you're trying to with the Aquarea Smart Cloud Site/App?

Yes

Area of the issue

No response

Anything in the logs?

Logger: aioaquarea
Source: custom_components/aquarea/coordinator.py:67
integration: Aquarea Smart Cloud ([documentation](https://github.com/cjaliaga/home-assistant-aquarea), [issues](https://github.com/cjaliaga/home-assistant-aquarea/issues))
First occurred: 12:20:22 (8 occurrences)
Last logged: 12:44:51

<aioaquarea.core.Client object at 0x7f56973200>: Auth Error: 1001-0001 - You have been logged out due to inactivity. Please log in again..
<aioaquarea.core.Client object at 0x7f56973200>: Trying to login again

Additional information

No response

@homerojleal homerojleal added the bug Something isn't working label Nov 6, 2024
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