Delete data for disconnected account

[mpreusse]

I tried deleting my codecov account but I think it failed. I used the "delete and erase all data" function and I seemed to be logged out after clicking the button. I continued by removing codecov from my GitHub account.

However, the data is still available on codecov and I don't have admin access anymore: https://app.codecov.io/gh/kaiserpreusse/graphio

Is there a way to completely delete all data associated to my GitHub account and organizations?

[BAStos525]

Hi Codecov team!
I have a similar issue while clicking on Erase repo coverage content button. Output:
We were unable to erase this repo's content
Also we don't have a paid subscription for Codecov, so I'm not sure that it's possible to ask you at https://codecovpro.zendesk.com/hc/en-us
Motivation to do it that Codecov always tries to compare PR head commit with the very outdated base commit to the particular branch. It's very old issue behavior, so I decided that at least the complete reset and wipe could help.

[mpreusse]

Having no support for non paying users is just ridiculous ...

[drazisil-codecov]

I just saw your email to security@

We will handle your full account deletion as a GDPR request, following our normal policies.

[mpreusse]

Thanks! I got a reply from both "security@codecov.io" and "support@codecov.io".

[drazisil-codecov]

Hi @mpreusse and @BAStos525 ,

This is something we are aware of, and are working to resolve codecov/engineering-team#1031

Regarding support, if this is a public repo, please leave the link here so I can assist in manually deleting it. If this is a private repo, you may open a ticket. Please mention either myself or the issue above and we will assist in deleteing the repo.

[BAStos525]

Hi @drazisil-codecov , our repo is https://github.com/hyperledger/iroha

[BAStos525]

@drazisil-codecov any updates?

[mpreusse]

Thanks for the update! I emailed both "security@codecov.io" and "support@codecov.io" even before you replied and I got a quick and specific response. They asked for screenshots to prove that I'm the owner of the repositories/organization which is a reasonable request of course. I sent screenshots and wait for a response now.

[BAStos525]

@drazisil-codecov still no changes and it's still impossible to erase repo data on own...

[drazisil-codecov]

I'm sorry, @BAStos525 I thought I had opened a ticket but I guess I didn't. Can you please email support@codecov.io the details and we'll get it taken care us?