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Bug: Status Center shows 0 transfer speed when copying folder #16538

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leafpmpmp opened this issue Nov 26, 2024 · 4 comments
Open

Bug: Status Center shows 0 transfer speed when copying folder #16538

leafpmpmp opened this issue Nov 26, 2024 · 4 comments
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area - file operations Features or bug reports for file operations area - status center Features or bug reports for the ongoing operations flyout

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@leafpmpmp
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Description

I was copying a folder from disk C: to D: , while it does show me the file being copied, transfer speed (MB/s) or item process speed (items/s) remains 0 during the entire process.
Image
I tested this using 3 different folders, and all resulted in the same. (around 300GB, 180GB and 50GB respectively)

It seems like a similar issue to #14974

Steps To Reproduce

  1. copy a folder
  2. go to another directory and paste it
  3. open the Status Center

Files Version

3.8

Windows Version

10.0.22631.4541

User ID

96a498d2-7152-4a22-8212-8e8ad62fdeb1

Log File

debug.log

@Josh65-2201
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Thanks for the report, what type of drive is D?

@Josh65-2201 Josh65-2201 added needs - additional info Needs more information from the reporter area - file operations Features or bug reports for file operations area - status center Features or bug reports for the ongoing operations flyout labels Nov 27, 2024
@leafpmpmp
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leafpmpmp commented Nov 28, 2024

Thanks for the report, what type of drive is D?

It's a WD Purple 4 TB. I just bought it and was testing it out.
Here's the screenshot of the task manager while transferring files
Image

@Josh65-2201 Josh65-2201 removed the needs - additional info Needs more information from the reporter label Nov 28, 2024
@leafpmpmp
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An update to the issue
I was transferring smaller files this time, and it does show item count, but size processed is still 0B of 0
Image
This may narrow down the issue I guess?

@Porgey365
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Porgey365 commented Dec 9, 2024

Can confirm the same behavior. Single files for me will show transfer speed, but folders and multiple files show no transfer speed and no size progress. Seems to happen with all transfers, however my main use case is transferring data to a NAS.

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Labels
area - file operations Features or bug reports for file operations area - status center Features or bug reports for the ongoing operations flyout
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3 participants