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When we refund an order that has a payment fee, the refund isn't the same as the amount actually refunded on Paypal. For example, this transaction was to be refunded $33.38, but the amount refunded on Paypal was $38.58 (see attached files).
This is a transaction with a currency conversion.
Also, the payment fee is always refunded in full, so we have to make a negative adjustment refund. Would it be possible to calculate the payment fee to be refunded automatically instead? For example, if we have a $200 transaction with a 3% fee and we want to refund just $100, by default the system will refund $6 rather than $3.
The text was updated successfully, but these errors were encountered:
When we refund an order that has a payment fee, the refund isn't the same as the amount actually refunded on Paypal. For example, this transaction was to be refunded $33.38, but the amount refunded on Paypal was $38.58 (see attached files).
This is a transaction with a currency conversion.
Also, the payment fee is always refunded in full, so we have to make a negative adjustment refund. Would it be possible to calculate the payment fee to be refunded automatically instead? For example, if we have a $200 transaction with a 3% fee and we want to refund just $100, by default the system will refund $6 rather than $3.
The text was updated successfully, but these errors were encountered: