- A service catalog is a document or database crate by the IT team containing an organized collection of products
- Used when different teams in the business use a service-charge module
- Key product information: Product Owner, Cost, Requirements, Support Information, Dependencies
- Defines approval of provisioning from IT and customer side
- Designed for managing cost and scale service delivery
- Portal for end users who can launch predefined products by admins
- End user permissions can be controlled
- Admins can those products using CloudFormation and the permissions required to launch them
- Admins build products into portfolios which are made visible to the end users
- Service Catalog architecture:
