fix: show attachments on ticket creation

frappe · Dec 17, 2024 · a620437 · a620437
1 parent 8ec1af9
commit a620437
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diff --git a/helpdesk/helpdesk/doctype/hd_ticket/api.py b/helpdesk/helpdesk/doctype/hd_ticket/api.py
@@ -15,6 +15,7 @@
 def new(doc, attachments=[]):
     doc["doctype"] = "HD Ticket"
     doc["via_customer_portal"] = bool(frappe.session.user)
+    doc['attachments'] = attachments
     d = frappe.get_doc(doc).insert()
     return d
 

diff --git a/helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py b/helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py
@@ -617,6 +617,7 @@ def reply_via_agent(
     @frappe.whitelist()
     # flake8: noqa
     def create_communication_via_contact(self, message, attachments=[]):
+
         if self.status == "Replied":
             self.status = "Open"
             log_ticket_activity(self.name, "set status to Open")
@@ -637,6 +638,7 @@ def create_communication_via_contact(self, message, attachments=[]):
         c.ignore_mandatory = True
         c.save(ignore_permissions=True)
 
+        attachments = self.get("attachments", [])
         if not len(attachments):
             return
         QBFile = frappe.qb.DocType("File")