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Utilized data science techniques to perform analysis on British Airways Reviews

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British Airways Data Science Analysis

Overview

This repository contains my work for the British Airways Analysis using Data Science techniques. While creating this project I had the opportunity to apply my data science skills to real-world problems in the aviation industry. The tasks I completed are as follows:

Task 1: Customer Feedback Analysis

What I Learned: This task provided insight into how data scientists at British Airways apply analytical skills to make a tangible impact by providing recommendations, tools, and models that drive key business decisions.

What I Did: Scraped and collected customer feedback by analyzing third-party data. Presented my insights using PowerPoint.

Task 2: Customer Acquisition Modeling

What I Learned: This task demonstrated how data and predictive models help British Airways acquire customers before they embark on their holidays.

What I Did: Prepared a dataset for customer acquisition modeling. Trained a machine learning model. Evaluated and presented my findings.

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Utilized data science techniques to perform analysis on British Airways Reviews

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