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chore: add note about email change #433

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Sep 16, 2024
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chore: add note about email change #433

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10 changes: 10 additions & 0 deletions versioned_docs/version-2.0/how_to_guides/setup/set_up_saml_sso.mdx
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Expand Up @@ -84,6 +84,16 @@ This is to ensure the SAML settings are valid and avoid locking users out of you

If you have issues setting up SAML SSO, please reach out to [support@langchain.dev](mailto:support@langchain.dev).

### FAQ

#### _How do I change a SAML SSO user's email address?_

Some identity providers retain the original `User ID` through an email change while others do not, so we recommend that you follow these steps to avoid duplicate users in LangSmith:

1. Remove the user from the organization (see [here](../setup/set_up_organization.mdx#manage-users))
1. Change their email address in the IdP
1. Have them login to LangSmith again via SAML SSO - this will trigger the usual [JIT provisioning](#just-in-time-jit-provisioning) flow with their new email address

## Identity Provider (IdP) Setup

These are instructions for setting up LangSmith SAML SSO with Entra ID (formerly Azure), Google, and Okta. If you use a different Identity Provider and need assistance with configuration, please contact our support team.
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