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A comprehensive and professional support and ticketing system designed to manage customer support efficiently. This script includes multi-language support, email and SMS notifications, and a secure and robust codebase. Easy to install and update, it is perfect for businesses looking to...

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morpheusadam/php-Tickets

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Professional Support and Ticketing Script

Version 2.3

Introduction

This script is a professional support and ticketing system designed to help manage customer support efficiently. All rights reserved for Rastchin and Mahyar Ansari.

Features

  • Comprehensive ticketing system
  • Multi-language support
  • Email and SMS notifications
  • Secure and robust codebase
  • Easy installation and update process

Requirements

  • PHP Version: 7.4 or higher
  • Web Server: Apache or Nginx
  • Database: MySQL 5.7 or higher

Installation

  1. Download the Script: Ensure you have the latest version of the script.
  2. Upload to Server: Upload the script files to your web server.
  3. Database Setup: Import the provided SQL files (db.sql and db-update.sql) into your database.
  4. Configuration: Edit the config.php file with your database credentials and other settings.
  5. Run the Setup: Access setup.php in your browser to complete the installation.

SMS Integration

To use the SMS features, follow these steps:

  1. Register on MeliPayamak: Visit the MeliPayamak website and register.
  2. Purchase a Dedicated Line: Complete the registration and purchase a dedicated SMS line.
  3. Configure the Script: Enter your MeliPayamak credentials and dedicated line number in the script's SMS settings.
  4. Activate SMS Notifications: Enable SMS notifications in the script settings.

Usage

  • Admin Panel: Manage tickets, users, and settings from the admin panel.
  • User Panel: Users can create and manage their tickets.
  • Notifications: Configure email and SMS notifications for ticket updates.

Fonts and Licensing

  • The fonts used in this script are legally purchased and licensed under code TY3WT.
  • Please respect the font licensing terms.

Updates

  • No automatic notifications for updates. Register your email on the provided system to receive update notifications.

Support

  • For any issues or support, refer to the provided video tutorials on Aparat.
  • Additional support can be requested via the support system.

License

All rights reserved for Rastchin and Mahyar Ansari. Unauthorized distribution or modification of this script is prohibited.

Acknowledgements

Thank you for purchasing this script. We appreciate your adherence to the licensing terms and your support for the developers.

Screenshots

Here are some screenshots of the script in action:

Screenshot 1 Screenshot 2 Screenshot 3 Screenshot 4


Note: This script includes various third-party libraries and assets. Please refer to their respective licenses for more information.

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A comprehensive and professional support and ticketing system designed to manage customer support efficiently. This script includes multi-language support, email and SMS notifications, and a secure and robust codebase. Easy to install and update, it is perfect for businesses looking to...

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